Duties
Basic Function of the Position
Oversees all mailroom operational duties for incoming and outgoing Diplomatic Post Office (DPO) mail, unclassified Department of State diplomatic pouches, Kenyan Postal Corporation mail and courier parcels.
Ensures that all processes are executed in a timely and professional manner consistent with Department of State regulations, Kenyan Postal regulations, and internal post regulations where applicable.
This position supervises seven locally engaged staff. This position is supervised by the American Mailroom Supervisor.
Qualifications and Evaluations
Requirements:
EXPERIENCE:
Minimum of three years of mail handling and customer service experience is required.
JOB KNOWLEDGE:
Must understand all relevant postal regulations, including those set out by the U.S. Postal Service and Kenyan Postal Corporation.
Education Requirements:
Completion of Secondary School
Evaluations:
LANGUAGE: Level III (Working Knowledge) Speaking/Reading/Writing English (This may be tested).
Level III ( Working Knowledge) Speaking/Reading/Writing) Kiswahili
SKILLS AND ABILITIES:
Must have excellent interpersonal and customer service skills and be able to communicate clearly with supervisors, subordinates, customers and the public. Must have basic computer skills including Microsoft Word, Excel and Outlook.
Must be able to lift 70 pounds.
EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.Qualifications:
All applicants under consideration will be required to pass medical and security certifications.
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