To support our growth strategy, we are looking for dynamic, results-oriented professional with strong credentials and relevant work experience to fill the following positions:
Reporting to the Chief Manager Operations & Branches, the incumbents will be responsible for achievement of business targets and effective management of branch operations within the regulatory framework and the Bank’s policies and risk guidelines.
Main Duties:
Ensure Branch profitability through growth of loans and commissions
Business planning and growth (deposits and loans) as well as customer growth and retention
Management of risks- ensure internal controls, physical security of cash and ensure overall adherence to the laid down policies at the his/her Branch
Implementation of the staff targets and ensuring that the Branch targets are met
Staff Management- maintain staff discipline, supervision, training, coaching and development
Ensure that all required branch reconciliations are done accurately and in a timely manner
Ensure Good Customer Service at the branch at all times to ensure member satisfaction and retention
Assist the marketing team to identifying and forwarding customer need to aid in developing attractive products & Services
Enhancing loan recoveries to ensure low Branch PAR
Controls the utilization of, and ensuring proper maintenance and custody of all assets at the branch.
In liaison with operations/ finance department, ensure adequate branch liquidity and cash requirements
Management information reporting and integrity
Profit improvement and cost management
Minimum qualification and experience required:
Undergraduate University Degree in a related field
Minimum 5 years’ working experience in a Banking environment, with demonstrated achievements in Business development, Branch Operations, Credit Management, 3 of which should be at a management level.
Proficiency in computer use including MS Office tools and banking systems, preferably T24
Knowledge of Banking and Business Operations: Well round knowledge of ALL the Bank’s operations and processes and excellent knowledge of Bank policies and procedures
Risk Management: Ability to anticipate and mitigate risk by implementing appropriate Risk Management Policies for the Bank
Audit Standards and Legislations: Good knowledge of International Accounting and Audit Standards, and Legislations
Compliance and Regulatory Framework: Top-notch understanding of the regulatory issues, reporting and operational requirement as provided by CBK, KRA, KIB, etc.
Conceptual and Analytical Skills: Ability to quickly grasp and understand systems and keen to detail
Technology Skills: Knowledge of computerized banking applications and spreadsheets
Credit Skills- Good Knowledge of personal and business credit underwriting and portfolio Management
Personal Qualities
Relationship building and networking skills
Excellent interpersonal communication skills
Excellent motivation, coaching and leadership skills.
Target-driven
Ability to meet multiple deadlines from varying sources
Self-motivated with a positive “can do” attitude
Sound decision making/analytical/problem solving skills
Good analytical and report writing skills