ICT Officer Customer Care Rep

Job Ref: HR-PGL-11-05-2019
Key Areas of Responsibility

Install, configure and troubleshooting IT equipment – Servers, PCs, Laptops, routers, switches and Projectors
Programming of speed governors and handling returns.
Perform preventive maintenance on various IT equipment and software – Laptops, PCs, Servers, APs, Printers,
Assist in sorting out any problems that may arise with the inspection centres.
Supporting roll out of new applications and hardware as well as maintaining inventory of organization’s IT hardware and software
Develop and updating IT policies/procedures on security, configurations, tests, patches, etc.
Be involved in the design testing and implementation of new products and services.
Any other duty assigned by the management from time to time.

Qualifications:

Bachelor’s degree in ICT or related field,
Must have strong technical background sufficient to understand the company’s technology and processes
Strong computer and research skills
Understand operating standards of current or superior products that are in the range of the company operations
Knowledge in web design & web development

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