Reports to: Regional Sales Co-ordinator
Department: Kitengela Branch
Location: Kitengela
Position Objective: To offer support to the branch to meet its set target and develop and maintain customer relationships.
General Responsibilities / Duties
Organize and process orders via email or phone.
Detailed thinking, checking for data accuracy in orders and invoices.
Excellent communication and customer service skills enabling you to successfully contact clients to obtain missing information or answer queries.
Develop and maintain good customer relations
Collaborative skills needed to liaise with the Logistics department to confirm timely deliveries.
Clerical skills to provide and update sales and customer records.
Computer skills to generate monthly and daily sales reports.
Willingness to convey key feedback from customers internally.
Commitment to meeting or exceeding sales targets, reporting any deviations.
Commitment to staying informed regarding new products and features.
Pitch for clients and business online
Maintain and keep the display tidy
Open and close the office within the agreed times
Respond to queries and answer customer telephone
And any other duty that may be given by your immediate superior
KPIs
Lead response time to customers
Meeting of set sales target
Resolve of customer targets.
Requirements:
28 years & above
Degree in Sales and Marketing.
3-5 years’ experience
Competency in sales admin roles or experience in the construction industry as a sales representative will be an added advantage
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