RequirementsRelevant Engineering / Business background and degree from reputable universityMinimum of 10 – 15 years relevant work experience in Sales & Marketing / Retail Network Oil & Gas.Proven track record evidencing strong performance in conducting high quality Retail activities.
Retail Sales Branding
Franchising
Sales Operations
Expertise in Retail Business
Competitive Environment
Downstream Oil Business
Effectively lead multi-functional and multicultural teams
Teamwork and effective communication skills
Problem solving and ability to identify areas of concern and lead in development of solutions/mitigations
Fluent written and spoken English. French in addition to English will be a serious plus.
OverviewIn liaison with the Corporate Retail team, Managing Directors and Sales / Retail affiliates’ Teams, he / she manages and guides Retail Operations aspects to support the retail core business. He / he execute the Retail operations plans within a safe and controlled environment to generate the planned sales volumes and planned bottom line results.Accountabilities
Evaluate rebranding Capex & prioritize its execution
Coordinate management of consistent Business Initiatives relevant to building Corporate Brand through Retail Operations
Execute Offer Plans “Backcourt, Forecourt and Services” in coordination with Retail Offer & Promotion Advisor and Retail NFB Advisor
Ensure consistent implementation of Safety standards and Controls
Own the operation standards for retail service station management and ensures excellence of Operations standards execution (RSOI – Retail Services Operations Initiatives)
As per RNSS execute the development of a chain of flagship stations in key affiliates as the “To Be” model for standards; results, customer service, retail efficiency and other retail initiatives, programs, etc.
Owner of Retail automation (connectivity, FCC, ATG, Cameras, …) working closely with IT Corporate and Retail Managers
Execute Retail plans on ground: o Roll out of the O’Card working closely with IT Corporate and Retail Managers
Car wash programs working closely with Retail Offer and Promotion Advisor
Shop Operations (Process, Procedures, IT support) working closely with Retail NFB Advisor
Monitor retail sites performance KPI’s: average throughput, Lube / Fuel ratio, drop and card penetration.
Establish guidelines for rebranded sites staff competencies
Benchmark fixed costs and overheads and focus on optimizing cost effectiveness of retail operations
Identify operations improvement opportunities
Streamline new build & maintenance contracts
Work closely with Field Teams across Africa in order to maximize returns on retail investments
Evaluate and communicate effectively Regional best practices
Develop performance incentives for retail teams
Frequently travel around the region and observes field teams while at work – supports and advises.
Please apply directly, by clicking on the Apply Button below and visit our website www.caglobalint.com for more exciting opportunities.Zade-Leo Stafford
CA Global – Engineering / Oil & GasIf you have not had any response in two weeks, please consider your application unsuccessful however your CV will be kept on our database for any other suitable positions.