Job Summary:
As a technical sales engineer, you’ll use your technical knowledge along with sales skills to provide advice and support on a range of products, for which a certain level of expertise is needed.
You’ll be responsible for bids and tenders for new clients from a technical perspective.
You will be a key point of contact for clients and you will provide both pre and after-sales advice. You’ll liaise regularly with other members of the sales team and colleagues from a range of departments, such as: design, development, production, purchasing, finance and senior management.
Responsibilities
As a technical sales engineer, you’ll need to handle the responsibilities below:
Sales & Account Management
Search for new clients who might benefit from company products or services and maximise client potential in designated regions
Calculate client quotations and administer client accounts
Provide pre-sales technical assistance and product education
Analyse costs and sales in retail sales
Prepare reports for head office and keep customer records
Meet regular sales targets and coordinate sales projects
Develop long-term relationships with clients, through managing and interpreting their requirements
Arrange and carry out product trainings at customer sites
Support marketing activities by attending trade shows, conferences and other marketing events
Work on after-sales support services and provide technical back up as required
Provide training and produce support material for other members of the sales team.
Project Management
Quality: Manage delivery of project quality expectations as per client standards. You will lead concept, design, costing and execution of all projects
Cost: Manage delivery of projects within budgeted costs to secure company margins
Time: Ensure all client projects are delivered on time and in full
Safety: Manage project safety to ensure zero incidences on site
Help in the design of custom-made products
Negotiate tender and contract terms and conditions to meet both client and company needs
Make technical presentations and demonstrate how a product meets client needs
Analyse costs and sales in projects
Principal & OEM Management
Understand customer needs, get market insights and identify possible dealership opportunities
Develop partnerships with selected OEMs
Manage customer needs in regards to partner OEMs and handle all technical queries.
Manage sales team to deliver sales targets and forecasts of sales aligned to our partner OEMs
People Management
Manage a team of engineers and sales personnel to ensure targets are met, manage their morale and appraisal
Help team members achieve their targets.
Qualifications
At least 4 years’ experience in technical sales.
Have proven experience in project management
Bachelors/Diploma in Sales and marketing or business related course
Having done project management is an added advantage.
Possess good communication skills and have organisational skills
Have a solid technical background and good sales skills.
Analytical and problem-solving skills
The ability to build relationships quickly and effectively
