Dispatch Clerk

Details:
Requirements

Certificate Level only
Computer literate

Duties and Responsibilities

Receive Orders from Supervisor to determine what is required in terms of dispatch work.
Sort out dispatch orders according to timelines and locations and decide which riders to assign them to.
Create work orders for dispatch riders and provide them with information on routes and timelines.
Assist dispatch riders in determining short and safe routes to destinations to ensure timely and accurate deliveries
Keep in constant contact with dispatch riders to ensure that they are on accurate routes and wil deliver on time.
Supervise the loading and unloading of items from delivery trucks, ensuring that the right ones are loaded for delivery/dispatch purposes.
Ensure that dispatch riders and drivers keep their delivery vehicles in good working condition.
Track deliveries or dispatch riders to determine their specific locations for the purpose of informing customers.
Create and maintain logs of dispatch activities managed and overseen during the shift in sync with established procedures