Currently the Bank is seeking additional talent to serve in the role outlined below within Credit (Asset Finance) Department.
Department/ Division: Credit/ Asset Finance.
Job Grade: Manager/ Assistant Manager/Senior Officer
Reports to: General Manager Asset Finance.
Purpose:
The Senior Relationship Manager will support the business to achieve its goals and objectives as outlined in the strategy of the, while ensuring full compliance to bank policy, business and statutory regulations. He will champion, unlock and ensure the growth of a quality Asset Finance book within the various customer segments, in line with the bank’s CSF number 4.
Job Responsibilities/ Accountabilities:
As a senior RM, he/she is the overall growth champion in the sector, coordinating business across the whole customer journey, with a specialisation for upper SME business. He/She is charged with implementing policies and programs that support the Bank’s overall strategic direction in Asset Finance and Insurance Premium Finance (IPF). The roles will include;
Coordinating all business growth strategies of the sector and supporting other business sectors in achieving the set asset finance targets.
Building new and maintaining existing good rapport with external partners eg, Motor vehicle and Equipment dealers, Insurance Companies, and business associates to unlock leads and ensure flow of business to the bank, through the branches.
Working on existing ecosystems (value chains) in the real economy and ensuring a holistic customer centric business relationship approach so as to exploit and generate business to the bank.
Building new and maintaining existing relations with other business partners and clients, to ensure full exploitation of cross selling opportunities for bank products.
Ensuring SLAs are honoured and acceptable TAT levels observed for optimal customer experience.
Generate leads for the upper SME and Corporate business, offering Support to branches in appraisal and closure, while maintaining strong relationship management.
Carry out continues marketing intelligence on competition and providing feedback to the sector.
Essential Knowledge
Has an understanding of the local vehicle and equipment Market landscape,
He should exhibit an exceptional degree of ingenuity, creativity and resourcefulness.
Ability to mentor, guide and transfer knowledge to the team.
An understanding of the loan credit process will be an added advantage, though not mandatory.
Key Critical Competencies
Business and current affairs awareness,
Strong analytical and problem solving skills,
Excellent planning skills,
Goal oriented with ability to work under minimal supervision,
Excellent interpersonal skills,
Excellent and effective communications skills, both orally and in writing,
A Team player with Strong marketing and sales skills,
Social/outgoing and demonstrates high standards of integrity,
Grounded in Relationship Management.
Qualifications
Minimum of a First Degree from a recognised institution
At least 32 years of age
Minimum 4 Years’ experience in a bank at Managerial position, preferably in Asset Finance.
A Marketing or Sales qualification will be an added advantage
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