Do you have excellent organizational skills? Are you able to multi-task and deliver as required? Then this is the chance to prove yourself, apply for this post.
Job Summary:
To provide all front office services.
Responsibilities:
Receiving and directing incoming calls in a professional manner as well as making outgoing calls as appropriate.
Constantly monitor telephone lines and ensuring they are in sound working order. Send a weekly report to IT Manager/HR Manager on the condition of telephone lines/faxes.
Follow up with the service provider on faulty telephone lines and having them promptly
Keep a log of all outgoing calls made on a daily basis.
Handle courier correspondence regarding dispatching outgoing and incoming mail or parcels.
Ensure courier bags are dispatched to their destinations on time.
Send, receive and distribute faxes to respective recipients.
Receive visitors and inform their host employees accordingly.
Take the visitors through the visitors QSHE booklet.
Ensure that you take messages and forward them to the appropriate persons in detail. Messages can be forwarded via email for those with email.
Ensure that the reception is manned in a professional manner at all times, including Lunch break, weekends/holidays.
Perform other general administrative duties
Qualifications:
Bachelor’s Degree in Communication/ public relations.
Computer Literate.
Good communication skills.
Friendly and customer focused.
A pleasant personality.
Able to work in a team.
