Job Description
PRIMARY RESPONSIBILITIES ACCOUNTABILITIES:
Managing the e-Commerce strategy from creation and execution to optimization.
Analysis of the site performance to ensure maximum consumer response.
Ensuring that the visual content engages effectively with the customer.
Maintenance and support of the functional aspects of the ecommerce site.
Working closely with the customer management team to drive consumer loyalty.
Playing a key part in managing the e-Commerce P&L.
Leading in new product development catered to the needs of the consumer.
PERSON SPECIFICATIONS:
Academic Qualifications
Bachelor of Science in Business Administration: New Media & Internet Marketing.
Bachelor of Business Administration & Bachelor of Business Management.
Professional Qualifications
Certification Electronic Commerce Major will be added advantage.
Experience Requirement
8+ years of proven track record as an E-Commerce Manager within retail and technology sector
Extensive experience with practices and techniques related to web merchandising or online retailing.
Experience in CRM, digital and affiliate marketing, social media platforms, monitoring tools and metrics.
Experience creating E-Commerce strategies and leading digital development
Experience in consumer technology markets in an E-Commerce role.
Experience of managing and leading teams.
Key Skills and Attributes
An analytical eye, able to measure site performance and identify improvements
Creative flair, able to identify new opportunities to maximize consumer activity
A proactive and innovative approach to idea generation and implementation
A decisive and methodical way of thinking
Able to work on own initiative without day to day management
Demonstrable experience of generating new business and strong commercial relationships
Excellent communication skills
Strong relationship building ability and customer service/experience focus
To provide leadership, ensuring that cross functional teams (merchandising, design and buying) are working towards common commercial objectives and timelines
