The Trade Developer is responsible for increasing the product market share by facilitating visibility and availability of product portfolio. She/he will, in coordination with the Sales Representative; generate and facilitate orders for overall sales revenue growth.
Responsibilities (Functions and duties)
Manage stocks of our products in allocated outlets and ensure their availability both on the shelves and outlet stores to avoid stock outs
Ascertain that all products are clean, well displayed, positioned in strategic high traffic areas and are sold at correct recommended retail price
Ensure that the products are arranged in order of FIFO and that there are no short expiries or expired products in any of the outlets you handle
List available products in the outlets as per customer size; and continually seek to increase product range in the outlets handled
Ensure that there are no short expiries or expired products in any of the outlets handled by adhering to the timelines set for processing the same
Assessment of market share of our products compared to similar products sold by competitors and do price comparisons
Communicate with the operations department before close of business day regarding orders collected for timely deliveries
Ensure timely collections and that customers adhere to their set credit terms; in liaison with the Accounts Department
Promote health awareness and product knowledge at promotional events; in liaison with the marketing team
Give customer feedback regarding complaints or suggestions; and track progress of the same to ensure customer satisfaction
Submit timely and accurate reports to your supervisor on a daily, weekly and monthly basis; as per the approved reporting formats
Any other duties not necessarily mentioned which are in line with the position as a Trade Developer
Behavioral Competencies
Excellent verbal and written communication skills
Result oriented
Attention to detail
Product knowledge
Ability to be adaptable and flexible
Assertive and proactive and
Planning, presentation, interpersonal, coordinating and organizational skills
Qualifications
Over One (1) year experience in Sales and Marketing field; with experience in merchandising
Education and specialist Knowledge Required
Degree/Diploma in Sales & Marketing or any other relevant field
Customer Service/ Public Relations Certificate
Knowledge of Organic Health Foods will be an added advantage
85% pass mark of WPH product portfolio
