The Chief Manager, IT Infrastructure as the head of IT Infrastructure Section in ICT Division. The overall responsibility for this position include following functions:
Data Centre Management;
System and Database Management;
Infrastructure Management, Design and Planning;
IT Service Continuity, Availability, Capacity Planning and Service Monitoring.
Responsibilities
Design and implement short- and long-term strategic plans necessary to certain network capacity meet existing and future KRA IT infrastructure requirements.
Develops, implements, maintains policies, procedures, standards and associated training plans for network resource administration and appropriate use.
Responsible for strategic planning, design and deployment IT infrastructure and networks with support from vendors
Plans, acquires, and coordinates installation of in-house and remote hardware and software across the organization’s network and approves all upgrades.
Conduct research and make recommendations on network products, services, protocols, and standards in support of infrastructure procurement and implementation in a cost effective manner
Manages and ensures optimal operation of all network hardware and equipment, including routers, switches, UPSs, load balancers, security installations, VOIP, IP telephony
Responsible for Corporate Data Centre(s) including recovery sites and data security
Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems.
Tests networks & servers performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure.
Responsible for system and database administration for all business systems
Provides leadership in the development, testing and support of the enterprise risk management program for business continuity and disaster recovery
Conducts IT infrastructure capacity planning, hardware and data centre equipment replacement strategy, service availability and monitoring
Serves as a liaison person between the Authority, regulatory authorities/agencies and service providers on IT infrastructure and data networks aspects
Documents and maintains IT infrastructure assets inventory
Manages day-to-day operations of the IT Infrastructure Section to ensure effective technical support, target setting and performance management
Qualifications
Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field.
Masters degree in Computer Science, Business Administration, Information Systems or related Postgraduate degree will be an added advantage.
The following certifications will be an added advantage
Cisco Certified Network Professional or Cisco Certified Internet Engineer
Certified Data Centre Professional
Oracle Certified Administrator
Red Hat/Unix/Linux Certified Systems Administrator
Microsoft certifications; Certified Systems Engineer (MCSE)
Relevant Work Experience Required
The post holder should have at least 10 years progressive experience in the IT environment, with at least 5 years’ experience at managerial level
Extensive experience in Network, Data Centre and Database Management designs
Excellent knowledge of current protocols and standards, including Active Directory, Group Policies, Core Switching/Routing, SSL/IPSec, SAN, Virtualization, Business Continuity, Disaster Recovery, databases.
Hands-on experience troubleshooting hardware such as servers, routers, switches, modems, network interface cards, databases and installing network cabling and telephony systems
Conversant with programming languages such as Python, .Net, PHP.
Knowledge in budgeting and cost management
Competencies
The Job holder must:
Have good leadership and managerial skills
Honest and of high integrity
Be resilient, focused, results oriented and a team player
Good understanding of the KRA’s goals and objectives.
Have strong analytical and problem solving skills
Have ability to pay attention to details and work under minimum supervision and for long hours
Strong interpersonal, written and oral communication skills.
Strong abilities to conduct research affecting business and propose suitable solutions/products
Ability to prioritize and proactively execute tasks in a high-pressure environment and make sound decisions in emergency situations.
Ability to present ideas in a user-friendly language
Have good negotiation skills
go to method of application »