Job description
Role Description
BroadReach is profoundly focused on improving the health and well-being of underserved populations across the globe. We empower governments, donor groups, NGOs and private companies to operate more efficiently, improving outcomes for people in need with our intelligent solutions: A combination of our people, process and the Vantage platform.
Purpose of the position
To provide overall administrative support to the BroadReach Kenya Office and provide a positive, warm experience for our guests. You will be expected to assist in the administrative and programmatic activities as outlined below.
In your role as Receptionist you will:
Welcomes visitors and directs them to the appropriate party
Receives mail, tracks incoming mail and distributes to relevant employee
Liaise with office landlord on office repairs.
Couriers parcels for staff and draws up pro forma invoices for international parcels
Log calls for faulty telephones and arranges for phones to have access to international calling
Provide administrative support to managers on program/ project related tasks and activities
Put in place and maintain a document e-filing and hardcopy system
Produce minutes for meetings and follow up on actions on behalf of the manager
Manage and procure wider office needs such as stationery, consumables etc.
Compile, collate and distribute meeting materials (attendance registers, agenda, meeting minutes etc.)
Support the Regional Program Director to maintain regular contact with partners and other stakeholders
Provide and manage workshop logistics during key program events, preparation and calculation of per diems, closing of travel and ensuring all program equipment is returned to the office
Prepare Purchase Requisitions and processing Purchase Orders
Take a proactive approach to problem-solving and use sound decision-making capabilities to address any matters
Provide general office administrative support as and when required
Essential qualifications
Tertiary qualification
Experience and skills
Minimum 1-3 years’ experience in a similar administrative position
Experience working as a receptionist and providing support to multiple managers
Exposure to working across many different areas of administrative functions
Exceptional verbal and written communication
French and basic accounting would be advantageous
Personal qualities
Enthusiastic, positive and vibrant
Strong relationship management and positive approach
Good communication skills
Keen on detail, a high level of reliability, objectivity and honesty
The ability to communicate effectively with the in-country team as well as other stakeholders
Ability to prioritize and effectively plan workload
Collaborative nature of working across different teams
Be solution focused and able to solve problems
Analytical mindset
BroadReach Culture Cornerstones
We serve a mission greater than ourselves
We do better everyday
We are solutions driven not problem focused
We turn all customers into raving fans
