Medical Representative Medical Science Liaison

Job Description

To achieve agreed contact, coverage and frequency targets through face to face interactions and meetings, and deliver agreed customer centric activities within operating budget.
Develop and apply understanding of customer organizations and networks and of diverse influences that affect customer decisions (e.g. peer relationships)
Execute call plans for customers, including medical experts from customer or academic communities; calls on the right person to deliver the right message with the right frequency.
Adapt and optimize approach and communications style during sales calls, responding appropriately to customer needs.
Make effective use of available technologies and channels to support sales calls.
To promote defined Novartis products according to campaign briefs and policies.
Ensure that Novartis products and supporting services are broadly understood and available to more patients and customers.
Use expert knowledge of Novartis products and of a range of therapy areas to build professional customer relationships and to support sound clinical discussions.
Use detailed knowledge of competitor products’ features and benefits during sales calls to improve sales of Novartis products.
Seek and obtain clinic/hospital formulary listing for Novartis products where appropriate
To develop thought-leaders and speakers, conduct promotional programs and represent and promote Novartis as a leader in the assigned therapeutic area.
To ensure outstanding personal and team knowledge, and understanding of Novartis priority products, technical information, product strategy, positioning, key messages and programs.Effective administration of territory business including, maintenance of high quality record systems, daily communication with administrative systems and timely processing of territory business expenses.Analyze and report on sales, monthly plans, call activity on a monthly basisEffective communication with territory colleagues and relevant members of other teams, in order to understand, maximize and drive territory.Works effectively with other Novartis stakeholders and with resources in Sales and across other functions (e.g. MSL, KAM) to achieve sales targets

Minimum Requirements

Bachelor’s degree in Life Sciences OR relevant discipline
2 – 3 years experience I Medical Sales (Up to 5 years experience will be desirable)
Proven, successful field track record preferably in business to business environment
Knowledge of Pharma industry and its changing environment
Professional accomplishments that reflect achievement orientation, self-motivation, initiative, independence, and strong customer service orientation

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