Responsibilities
Direct vehicles into the car wash with a pleasant, focused, and competent attitude
Resolve customer complaints immediately they arise and where necessary report to the Marketing Personnel for assistance
Carry out visual inspection of vehicles to confirm their condition before washing
Market the carwash services outside the outlet and attain set monthly targets
Ensure proper utilization of detergents and handle of Carwash equipment with utmost care
Periodic maintenance of equipment used in washing to keep them in proper working condition
Use of proper car wash techniques including hard to reach areas of vehicles and ensure maximum client satisfaction
Ensure client’s cars and valuables are treated with utmost care and integrity
Arrange premises setting and maintain cleanliness in the carwash area
Ensure company policies and procedures are adhered to when carrying out assigned tasks, reporting and closing timelines, code of conduct and grooming
Qualifications
Courteous and professional attitude with excellent customer service skills
Able to work flexible hours and weekends including Sundays
Ability to work standing over long periods of time
Ability to work outdoor and be efficient in all weather conditions
Ability to work swiftly to deliver washed vehicles to customers in record time
Level of education; High School Certificate
1 – 2yrs experience in car wash operations is a must
Possession of valid and current driver’s license is an added advantage
Excellent oral communication skills, must be fluent in both English and Swahili
Strong ability to handle the physical demand of the job
Knowledge of cars and their parts, tools and other necessary equipment
Ability to follow directions and correctly implement tasks
Preference will be given to candidates residing along Thika Rd/Ruaraka area
