Front Office Manager

Job Summary
Responsible for selling company products to clients within a specified geographic territory.
Travel to prospective locations to establish leads, introduce products or maintain the relationship of an existing customer account as well as front office duties -customer service and telesales.
Applicant must be a willing to reside in Uganda.
Responsibilities

Assist and provide administrative support.
Open and maintain key accounts such as supermarkets, distributors, large retail and consumer clients
Follow up on leads identified in strategy meetings
Build personal and professional relationships with new and current customers to promote goodwill
Ensure customer satisfaction by training and providing directly support
Listing of new products and ensuring maximum utilization of all company’s products
Debt Management for overdue payments and as directed by Sales management.
Provide feedback to management on effectiveness of sales strategies
Collects external environment data related to market, competition & trends
Maintain account information, generate reports and manage sales.
Offering after-sales support services
Administering client accounts
Recording and maintaining client contact data
Prepare quotes, pro-forma invoice & final invoice.
Answering client inquiries, emails and phone calls.

Skills

A high degree of personal motivation and drive to achieve personal and professional goals.
Strong communication and interpersonal skills to create business relationships
Strong presentation and negotiation skills
Highly motivated self-starter.
Experience in front office channeling FMCG to retail and consumer clients

Qualifications

Diploma/Degree in Business Administration, or related course
Kenyan Citizen.
Valid Passport.
Fluency in English and Swahili (Written and Spoken)
Job based in Kampala, Uganda.
Proficiency in Microsoft Office suite, Erp systems.