Job Details
Assist the Hotel Manager in supervision of day-to-day operations.
Monitors the performance of food and beverage through the efficient maintenance of control procedures established by the company.
Calculates and generates daily food cost reports to Management and Chef.
Receives and resolves or assists the Hotel manager in resolving guest complaints and service recovery process.
Liaises with purchasing team as well as chefs to ensure accurate costing for food and beverage
Ensures accurate preparation of all paperwork associated with the movement of all food and beverage stocks to outlets
Monitors food and beverage performance through analysis of daily food covers, sales and cost reports
Undertakes stock takes and produces food stock summaries
Controls food and beverage budget expense lines by ensuring they prepare P&L account for each conference account.
Monitors variances in Food and Beverage stocks and reports any suspected pilferages. Assist the Hotel Manager in in all aspects of business planning.
Takes a proactive approach to activity concerned by Cost Control, anticipating potential opportunities.
Ensures Food and Beverage and Conference numbers and Revenues are captured by the system.
Provide effective leadership to hotel team members.
Performs sudden audits on rooms and public area cleanliness and other operating areas
Delivers to tight deadlines
All Other duties as assigned by management from time to time.
Qualifications
Degree and Diploma in Hotel Management or Similar Field
At least 5 years experience in Managing Operations of a Hotel with strong emphasis in Food and Beverage.
Must have worked in a similar position for at least two years
Other Competencies/Abilities/Skills Required
Strong and confident personality coupled with the ability to work as part of a team
Strong management skills,
ability to appropriately assign or delegate work and authority to others in the accomplishment of goals
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