We seek a person who meets the criteria detailed below to fill the role of Business Systems Analyst in the Business Systems team.
Responsibilities
ICT Systems research to provide creative and innovative solutions.
Collaborate with the Business to document requirements and functional specifications.
Create Business Case and Process Documentation using mapping tools such as flowcharts, UML diagrams and BPMN charts.
Support Development, documentation, implementation and maintenance of
ERP on Dynamics NAV or D365 Business Central.
CRM on MS Dynamics or D365 Customer Engagement.
Business Intelligence System on Power BI, SSAS & SSIS.
Intranet on SharePoint Online.
E-learning Management System on Moodle.
Apps Development using Microsoft PowerApps, Flow & Kaizala.
Help Desk System, Synchroteam field service management.
Routine end-user support, systems roll out and new training on business systems.
Perform any other ICT related tasks as may be directed by management from time to time
Qualifications
Passionate about Business Process Analysis, Software development and learning newtechnologies.
Holders of an Upper 2nd class honours degree in Business & IT or closely related field from a recognized institution and aged not more than 35 years.
Minimum of 4 years’ work experience as a system analyst.
Knowledge of database environments preferably Microsoft SQLServer and Mysql.
Hands-on development experience with SharePoint, Business Intelligence, ERP, CRM or Helpdesk solutions will be an added advantage.
Relevant certifications in the Systems listed above will be an added advantage.
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