MAIN PURPOSE OF JOB
To manage and coordinate all strategic and functional responsibilities of the Human Resources & Administration functions in order to attract, develop and retain quality employees who are able to deliver and accomplish the business objectives of AMREF Flying Doctors.
REPORTING RELATIONSHIPS
Chief Executive & Medical Director
HR & Admin Mgr
HR Officer
REPORTING DIRECTLY OR THROUGH
HR Officer and/or Administration Officer
OTHER RESOURCES (in your custody)
Responsibility over assets:
The office, office equipment,
Staff files
Confidential documents
Responsibility over data or information: Has access to confidential company data and intelligence.
Responsibility over staff
PRINCIPAL RESPONSIBILITIES
KEY RESPONSIBILITIES
MAIN TASKS
Strategy Implementation
Assist the CEO in the formulation of the HR strategy and the annual HR plan for AFD
Provide input into all strategic HR matters
Identify HR activities in line with budget requirements and business needs
Formulate the annual HR plan and put forward necessary budget and resource requirements
Manage the HR budget
Recruitment & selection
Develop strategic solutions to meet workforce demands and align to labour force trends
Develop strategies and appropriate tools to attract and retain talent
Manage staff orientation & onboarding
Manage the Volunteer Physician Program (VPP) by ensuring an annual calendar of internationally qualified doctors are available to volunteer with AFD for medivac flights
Learning and development
Ensure all staff are equipped with necessary skills sets to deliver
Oversee the training needs assessments to determine training priorities
Maintain training calendar
Implement and execute policies and infrastructure for management development
Talent management
Lead the process of talent mapping and talent reviews
Implement succession planning frameworks
Develop appropriate talent retention strategies
Performance management
Cultivate and promote a performance culture
Equip managers on their role in performance management delivery
Oversee performance cycle and quality audits
Apply competitive remuneration and benefit packages
KEY RESPONSIBILITIES
MAIN TASKS
Organizational structure and planning
Develop different strategies to meet company goals to contribute and support all departments
Build HR polices, maintain them and align all policies and procedures to comply with legal regulations
Design reward and incentive programs that will motivate the staff to perform
Performance management
Lead performance planning process; goal setting,
KPI setting and review process
Line manager capacity building in performance management
Quality audit and continuous improvement of the performance management system
Oversee incentive and propose variable pay options in line with business model
Compensation and benefits management
Provide guidance and direction on compensation and benefits management
Develop and implement strategic compensation plans that ensure there is pay equity in the organization
Align performance management systems to compensation structure**
Medical benefits
Overall leave administration
Employee relations
Preserve the employee-employer relationship through effective employee relations strategies
Ensure a safe working environment free from discrimination and harassment
Conduct investigations and resolve employee complaints
Be the primary contact for legal counsel in risk mitigation activities and litigation pertaining to employee relation matters
Maintain a healthy, safe and professional work environment to promote productivity
Compliance to OSHA requirements
Payroll management
Manage the payroll for the organization (payroll processing outsourced)
Collate and provide relevant variable payroll information on a monthly basis e.g. overtime claims
HR Systems
Ensure relevant HRIS systems are implemented and maintained as required
Administration Management
Facilities management;
Overseeing the day to day administrative operations to ensure the organization is running effectively
Source and manage the contracted firms that deliver services
Ensure provision of all auxiliary and housekeeping services
Managing the Board Effect and providing the administrative support to the board.
Ensuring travel clearance, visas and other necessary travel documents for the Board of Directors and staff travelling out of the country on official duties are done promptly
Planning & admin procurement
Formulating and reviewing administrative policies
Overseeing the management of service contracts and service level agreements for outsourced services
Overseeing the process of acquiring new service providers related to all outsourced services falling under administration
Management of inventories under administration
Admin budgeting
Developing departmental budget & monitoring budget expenditure
Forecasting administrative staff needs for the section
Contribute to the effective rollout of business administration projects, through contribution of professional expertise and leadership
CSR and Health & Safety
Comply with AFD’s corporate social responsibility, health, safety and environmental standards and responsibilities
ENVIRONMENTAL CONDITIONS
The job is carried out in an office environment
HOURS
AFD has a 24-hour environment due to nature of operations
Qualifications
University/graduate level, preferably in Human Resources or Business Management
Higher diploma in HR
Qualifications in psychometric assessments, will be an added advantage
Preferred Experience and Knowledge
Over 7 – 9 years’ relevant experience
Experience in managing a team
Proven experience and knowledge in effective people management practices, including leadership development, succession planning, training and coaching
Experience in interacting with middle and senior management
Thorough understanding of HR and Admin processes and activities
Knowledge of the business levers, processes and structures
Necessary Technical / Functional Skills
Strong influencing and negotiation skills
Personal drive and initiative
Leadership skills
Project management skills
Excellent communication skills
