Digital Banking Manager Head of Employee Experience & Analytics

Job Descritpion

The purpose for this role is to have a dedicated resource with the appropriate skills and knowledge to support the Head of Channels Strategy in the management and commercialization of new digital channels for Barclay’s customers.
Provide information on competitor in formation, local pricing and local market potentialResponsible for supporting the Head of Channels Strategy in production and building of strategic relationships that will give Barclays a prominent brand name in the Market.
Responsible for maintaining workflow, budget and planning standards.

JOB PURPOSE

The purpose for this role is to have a dedicated resource with the appropriate skills and knowledge to support the Head of Channels Strategy in the management and commercialization of new digital channels for Barclay’s customers.
Provide information on competitor in formation, local pricing and local market potential Responsible for supporting the Head of Channels Strategy in production and building of strategic relationships that will give Barclays a prominent brand name in the Market.
Responsible for maintaining workflow, budget and planning standards.

MAIN ACCOUNTABILITIES & APPROXIMATE
TIME SPLITS %
Accountability: CONTROL & GOVERNANCE, BUSINESS DIRECTION
Time Split: 20%
Outputs:

Ensures review and escalation if required, of Channel Risks and Issues.
Responsible for monitoring activities and ensure compliance with laid down channel standards and procedures.
Provide feedback to Bank on local competitor product activity
Undertake local market research to provide management information
Undertake legal and regulatory assessment as required
Feedback suggestions for new channels and channel enhancements to bank and local stakeholders
Provide data for Local and Centre management information

Accountability: RESOURCE/FINANCE & BUSINESS MANAGEMENT
Time Split: 60%
Outputs:

Ensures review and escalation if required, of Channel Risks and Issues.
Responsible for monitoring activities and ensure compliance with laid down channel standards and procedures.
Provide feedback to Bank  on local competitor product activity
Undertake local market research to provide management information
Undertake legal and regulatory assessment as required
Feedback suggestions for new channels and channel enhancements to bank and local stakeholders
Provide data for Local and Centre management information

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