We are looking for a motivated and qualified professional to fill the position of Underwriting Manager.
Overall Purpose of the Job: The Underwriting Manager will be taking full responsibility for underwriting department to ensure compliance with industry best practice and regulations.
Key Roles and Responsibilities
General supervision of underwriting and customer service staff
Preparation of regular management reports on production and other relevant reports.
Ensure that all documentation in the underwriting department i.e. policy documents, endorsements, renewal notices etc. are correctly issued and dispatched to the intermediaries/insured/policyholders as applicable.
To oversee the overall administration of timely issuance of policy documents, renewal confirmations and endorsements.
Facilitate continuous underwriting staff training to create capacity
Develop an underwriting manual and update it as and when need be.
Reviewing sales audit reports from Senior Vetting officer and taking remedial actions where necessary.
Management of motor certificates by ensuring proper records is maintained.
Recommending to management effective underwriting systems and procedures for proposals and policies, drafting policies and endorsements and renewals.
Work closely with risk manager to establish procedures for surveys, initiating risk management programmes and compliance with recommendations on risk improvement.
Ensure that new risks accepted and/or renewed with the company are vetted to meet the basic quality standards.
Prepare the table of minimum rates as required by the commissioner of insurance and ensure it is lodged with the office Ensure that AKI circulars and communications from the commissioner’s office relating to underwriting functions are well attended to and responded to on time.
Risk profiling on suspect claims to establish under writing gaps.
Developing among staff loyalty to the company personal integrity and adequate professional standards and a sense of satisfaction in the performance of their work.
Ensure that vehicles insured by the company are subjected to the pre insurance valuations and those values /defects and /or any findings are communicated to policyholders /intermediaries on time
Person Specifications
Academic Qualifications
University degree from an institution recognized by Commission for Higher Education
Master’s Degree will be an added advantage
Minimum Overall Grade of C+ in KCSE
Professional Qualifications
AIIK Diploma/CII Diploma or any insurance related qualification will be an added advantage
Experience
At least 8 – 10 years of experience with motor vehicle insurance companies.
Experience in dealing with PSV will be an added advantage.
Experience reporting to a Board of Directors will be an added advantage.
Must possess at least 5 years of experience in underwriting management; candidates who have experience managing a department are encouraged to apply.
Ideal candidate should have a mature personality and at least 35 years of age and above.
Proven ability to manage, coordinate and supervise the Underwriting departments.
Skills and Attributes
High level of integrity; Able to maintain utmost confidentiality of information in their possession
Excellent communication and presentation skills
Excellent interpersonal and negotiation skills
Excellent Client relationship skills
Have great attention to detail
Possess excellent risk management experience
Must be competent in Planning and organizing departmental functions with a keen eye and attention to details
Analytical/Research Skills
Time management skills
Problem Solving
Team Building Skills
Multicultural Sensitivity
Holding People accountable
Leadership and developing others
Relationship building for influence
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