Job Summary Insights, Strategy & Solutions
Uses insights on patterns within the organisation (For example people costs) to influence short-medium term business decisions
Uses knowledge of emerging trends to build innovative HR solutions to respond to short term challenges and leads the HR advisors to create solutions that deliver value in line with the business and HR plans.
Builds capability of managers to anticipate and pre-empt organisation issues
Building Talent Supply
Assesses the current and future resource and talent levels, to determine short-medium term strengths, gaps and needs.
Uses analytical and experiential data to have an understanding of individual talent’s performance and potential
Runs & Facilitates the talent review process, using data, reports and feedback as required.
Organisational Development
Influences and challenges managers on how to improve performance based on analysis of data relating to culture, values, environment, team effectiveness and change readiness
Uses diagnostic tools to assess the organisation’s capabilities (such as personality assessment, team diagnostic tools, employee satisfaction tools, cultural assessments, visioning and organisational effectiveness diagnostics and so on) and uses insights to feed into functional strategy.
Designs and facilitates team building, culture building and change acceleration events based on diagnostic data and the needs of the business.
Develops a change-ready culture by engaging stakeholders, communicating a powerful vision, working in a transparent manner and creating trust.
Translates the OD strategy into achievable plans and priorities, identifying any risks to delivery and unintended consequences.
Leads and influences change; develops detailed project plans, risk management strategy, assess and review the impact of solutions, stays alert to changes in context and makes appropriate corrections to strategy and solutions.
Organizational Effectiveness & Analytics
Increases effectiveness and productivity with innovative organisation design and analytics
Assesses opportunities to outsource activity to reduce cost or increase quality of work.
Communicates to line Managers the design principles for jobs (i.e. job scope, spheres of influence, accountabilities, and internal relationships.)
Maintains boundaries and controls around the evaluation process in order to avoid drift. Work closely with Reward & Talent to highlight concerns or insights.
Manages the execution of structural change, movements and exits
Coaching
Coaches to improve individual and team performance based on deep understanding of organisational development practices
Demonstrates and role-models high standards of personal coaching and mentoring.
Coaches managers to assess the capability, culture and environment of the team using appropriate behaviour, attitude and culture models to build appropriate interventions to improve performance
Works in partnership with leaders to provide challenge, legal guidance and advice in dealing with difficult people issues in a fair, straightforward manner and without delay.
Learning & Capability Development
Manages the implementation of the learning and capability building plans for teams and individuals
Works with managers and staff to ensure that they understand the learning and capability plans, the development infrastructure and their role in delivering it.
Provides insight on prioritisation of learning and capability needs to improve performance
Facilitates internal learning events and workshops, delivering content as appropriate
Works with all staff to ensure goal setting processes are embedded and work appropriately.
Works in partnership with expertise teams to improve capability and drive efficiencies through the use of innovative learning delivery channels.
Supports managers in activating stretching but realistic career & development plans for all. Connects with high potential employee and provides coaching support on their career and development plans.
Employee Relations/Industrial Relations
Has strong understanding of employment law
Has strong understanding of employee relations issues and how these impact employees
Facilitates potential conflict situations to achieve consensus legally and ethically
Performance & Reward
Manages the communication and implementation of performance and reward processes and policies
Challenges Org Leaders to make appropriate performance and reward decisions
Analyses performance and reward information and makes recommendations to business and for structural change or adjustments to market positioning to address issues and opportunities
Supports HR leaders to roll out existing programmes to the business and manage changes to ongoing programmes
Key Requirements
University graduate (post graduate qualification will be an added advantage)
Should be a Certified HR Professional or a member of the IHRM
Have at least 10 years working experience; 5 of which should be at a HR partnering level
Ideally has had experience of HR service centre environment and/or expertise teams as well as hands-on HR management experience in the business
Builds and delivers professionalism through combining commercial and HR expertise to bring value to the organisation, stakeholders and peers.
Consistently leads by example. Acts with integrity, impartiality and independence, balancing personal, organisation and legal parameters.
Has a deep sense of own core values and operates within personal boundaries
Applies sound personal judgement in dealing with sensitive or critical information, respecting confidentiality.
