Clinical Services Officer

Job Description
Reports To: Clinical Services Director
“Sometimes in life there is that moment when it’s possible to make a change for the better.
This is one of those moments.
Job Summary
Reporting to the Clinical Services Lead, the Clinical Services Officer provides implementation, technical assistance and service delivery support for awarded technical assistance and service delivery projects in a variety of assigned countries. Primary responsibility is to work with country teams and EGPAF’s Medical and Scientific Affairs teams to ensure that project activities are consistent with sound program implementation and evidence based interventions.
Job Responsibilities

Coordinate the development and monitoring of country-specific implementation plans
Facilitate the overall management of a portfolio of projects in designated countries, by supporting planning, monitoring and reporting processes, to ensure timely and cost-effective implementation of project activities
Contribute to the development of service delivery, technical assistance, program planning and monitoring tools, and ensure utilization of these tools to support project implementation
Monitor the progress of projects and activities towards the achievement of key objectives and deliverables, including identification of implementation challenges that may affect the quality of program performance. Collaborate with country teams to organize solutions to challenges as they arise, and ensure they are addressed in a timely manner
Facilitate planning and coordination of project-related technical assistance provided by MSA teams and external consultants in support of project implementation
Support country teams to prepare project work plans, ensuring the inclusion of evidence-based and innovative interventions
Ensure awareness of shifting donor technical and service delivery priorities and that these priorities are included in project work plans and monitoring tools
Contribute to response to donor inquiries regarding program activities
Contribute to the compilation of information for progress reports, lessons learned and innovations, and other program materials for internal and external communication
Provide guidance and oversight to ensure deliverables are met and are of high quality
Perform other related duties as assigned

Required Qualifications

Minimum 4 years of relevant experience required
Nurse degree or equivalent medical level required (example: midwife, Clinical Officer)Excellent written and oral communication skills
Ability to think logically and analytically, rapidly assess diverse information, and draw correct conclusions
Excellent organizational skills, detail oriented

Competencies
The Ideal Candidate Will Either Be Proficient Or Advanced In The Following Set Of Competencies, Specific To This Position’s Level Of Officer
The Foundation expects all employees to possess the fundamental competencies of interpersonal skills, communication, accountability, continual learning, and driving results.

Team Building

Inspires and fosters team commitment, spirit, pride, and trust
Facilitates cooperation and motivates team members to accomplish group goals

Customer Orientation

Anticipates and meets the needs of internal and external customers
Delivers high-quality products and services
Is committed to continuous improvement

Technical Credibility

Understands and appropriately applies principles, procedures, requirements, regulations, andpolicies related to specialized expertise

Decisiveness

Makes well-informed, effective, and timely decisions, even when data are limited or solutionsproduce unpleasant consequences
Perceives the impact and implications of decisions