Public Infomation Assistant (Tour Guide for French, English (Spanish))

DUTIES AND RESPONSIBILITIES
Under the direct supervision of the Chief of Visitors Service, the incumbent will be responsible for the following tasks:

Conduct tours of the United Nations Office at Nairobi in English and French (and possibly Spanish) language.
Answer questions, precisely and diplomatically, concerning political, economic, and social matters connected with the work of the United Nations.
Conduct special tours and briefings for new UN recruits, delegates, military personnel, visiting affiliates such as NGOs and corporate executives, VIP guests, and students from elementary to graduate level.

REQUIREMENTS

Profound knowledge of the history, structure and work of the United Nations.
High level of customer orientation and patience.
Good presentation skills and outgoing personality.
Fluency in English and French is a must. Fluency in Spanish, and the ability to conduct tours in Spanish language, is considered an added advantage.
Flexibility to adapt working hours according to demand.