Operations Supervisor (Clearing & Forwarding)

Duties and Responsibilities

Responsible for all operational planning and administrative duties in the clearance and forwarding services.
Work closely with customers, colleagues and third parties to ensure smooth operation to meet deadlines.
Act as a consultant in the customs, logistics and warehousing matters.
Coordinate receiving of clearance/shipping document from customers.
Maintain current knowledge of relevant legislation, political situation and other factors that could affect services to customers.
Negotiate contracts, transportation and handling cost.
Oversee preparation and processing of import/export warehousing and transport document through custom port authorities and shipping lines.
Oversee arrangement of payment freight charges port storage/handling and other charges on behalf of the customer
Take responsibility for custody and storage of the cleared cargo until it is delivered and received by the customer.
Oversee timely preparation of billing statement of account and invoicing to enable effective management of payments.
Perform any other duty as assigned by the supervisor.

Requirements for Appointment

EACFFPC (East Africa Commission for C&F Practitioners) as basic minimum requirement
Bachelor’s Degree in Business Administration, Economics, Commerce or equivalent
A minimum of 5 years’ experience in supervising field Operations strictly clearing & forwarding with proven experience in supervising a team
Proficiency in computer applications