Reporting to the Credit Officer, the Debt Collector will be responsible for ensuring collection of over dues and arrears from clients.
Principal Accountabilities:
Following up payment allocation in the clients’ statements
Providing customers with their statements on or before the agreed time
Coming up with new and easier strategies of collecting debts
Harmonizing all the customer statements
Preparing and presenting required reports to the management
Renegotiating payment plans with the debtors
Ensuring payment arrears in the portfolio for new application and repeats are updated
Qualifications, Experience and Knowledge:
Bachelor’s Degree in Business Administration – (Accounting or Finance)
At least 3 years of progressive experience gained in a reputable organization preferably on property and real estate
Good understanding of accounting systems
Excellent Communication skills, both oral and written as well as problem-solving skills
Must be proficient in MS Office Suite
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