Job description
Job Purpose:
Brief
We are looking for a qualified Sales executive who will be responsible for execution of day to day activities in Business development department to ensure alignment with the overall goals and objectives of the organization.
Job Responsibilities
Sales Activities
Prospects for new opportunities and identifies new profitable customers for Interswitch products/solutions in the assigned sector
Solicits for customers
Cross-sells and up-sells group’s products & solutions to existing clients/customers
Identifies networking opportunities, sales conferences and events that would provide positive impact to the sales bottom line in assigned sectors
Attends exhibitions to generate sales leads/opportunities that can be converted to sales post-event
Carries out external presentations to potential customers; performs customer demonstrations
Follows up on leads and opportunities
Develops proposals for customers
Negotiates contract & payment terms with clients, reviews and prepare tenets of agreements/ MOU/NDA and works with Legal team to finalize and execute the contracts with client
Actively uses the CRM tool to manage the sales process and maintain accurate & up to date information on all clients ( customer database)
Ensures that relevant documents and agreements with clients/sales opportunities are executed and linked to the customer profile on the CRM database
Prepares and attends Performance Evaluation sessions with Team Lead, Group Head and Divisional CEO, Industry Vertical markets
Business Development
Generates demand by pro-actively reaching potential customers to make them aware of the company’s products & solutions
Customer Relationship and Account Management
Develops and maintains strong relationship with key customers of products in assigned sectors using the key account management framework
Liaises with relevant internal teams to ensure customer issues and complaints with any client in assigned portfolio are properly resolved ( escalates where necessary)
Receivables Management
Drives the process by working with Finance team for receiving balance payments for all projects completed with sign off in assigned sector/portfolio within stipulated period
Market Polling
Provides market feedback, competitor & industry insight to Team Lead & Group Head that will aid the sufficient visibility of payment products in sectors assigned
Performs market polling exercise as input to the annual budget/strategy formulation process
Performance Review and Monitoring
Carries out daily review of open opportunities to ensure they are closed in the month of consideration
Reviews portfolio sales & revenue performance against set targets with the Team Lead/ Head using the CRM tool
Reviews possible revenue lines and income for the coming quarter
Monitors sales performance & deviations from budget
Reporting
Prepares and submit weekly and monthly reports on the sales activities to the Team Lead/Head
Academic Qualification(s)
Minimum of Bachelor’s Degree in Sales and Marketing / HND in a related discipline.
Experience
Minimum of two (2) years’ experience in sales or customer- facing role .
