Job description
Responsibilities
Present, promote and sell KONE products and services using solid arguments to existing and prospective customers
Proactively develop and create customer relationships in their area of responsibility
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
Growing KONE’s position in their customer base and market assigned area
Ensure customer satisfaction and solve complaints with the rest of KONE team
Document the customer and contact information and maintain customer data
Create repair leads, opportunities, orders and contracts to meet the repair sales budget and pricing targets
Coordinate sales effort with team members and other departments
Validate that the contents of the order received from the customer are in line with the negotiation process outcome, including terms and conditions, quality and safety
Accountable for hand-over to installation, maintenance and/or engineering with complete and correct information
Maintain full information of opportunities, tasks and visits and presented on a monthly basis
Requirements
Minimum 5 years of sales experience in construction or related industries
Prior knowledge of the elevator/escalator industry will be an added advantage
Excellent English language skills both written and verbal
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
