Details:
Conduct regular field visits to prospect for clients in order to generate sales and gather market information to assist in planning and decision making;
Actively follow up on new leads and referrals resulting from showroom, field activities and promotions to build prospects and close sales;
Create sales orders in the system to facilitate timely invoicing
Maintain regular contact with clients to promote retention and generate referrals and new business opportunities;
Advise clients on finance packages available through partner financial institutions (Tsusho Capital and banks), and assist the clients in filling the required documentation to ensure the sales deals are closed;
Follow up on vehicle registration documents including logbooks to ensure the documentation is availed to the customer in a timely manner for enhanced customer satisfaction and retention;
Provide information to management and the marketing team on market intelligence to assist garner information required to develop aggressive marketing and sales strategies for the TKEN brands;
Support in the unit ordering process to ensure optimal stock holding at all times;
Assist customers in filing government tax documentation e.g. I tax in order to prepare advance tax documents.
Minimum level of academic and professional qualification required to perform effectively in the role
Degree in sales and marketing or other relevant field
WORKING RELATIONSHIPS
Sales Administration
Logistics and Vehicle Preparation Team
Sales Stocks and Planning
Parts Sales
Leasing Departments
External Customers
SMEs
Suppliers
Pre-Owned Units Section
Contracted Personnel E.G KK
Technical
Driving Skills
Knowledge in professional standards
Functional
Presentation skills
Behavioral
Time Management – Ability to use time effectively and efficiently
Interpersonal skills – Ability to build rapport and constructive and effective relationships with colleagues and customers
Ethics and values – Adheres to an appropriate and effective set of core values and beliefs, and in alignment with the TKEN values