KSG 13
Responsibilities
Maintain Reception desk
Maintain good ambience in the reception area
Provide relevant information to visitors
Respond to visitors queries and telephone inquiries
Direct and guide visitors
Register and issue visitors passes
Log calls in the telephone calls register
Check the utilization of the telephone facilities and reporting
Make, receive and direct telephone calls
Make follow up on enquiries
Requirements
Certificate in Public Relations and Customer Care; Customer Service; Front Office; Telephone Operators Occupation Tests/PABX or equivalent from a recognized institution
Valid certificate of good conduct
Good interpersonal skills
Proficiency in computer skills
Good communication skills
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