Team Leader Service Center Support Engineer Power Engineer

We are looking for an experienced team leader to oversee marketing team and the technical support personnel responsible for training & offering support on the usage of iPos.
Responsibilities

To oversee the team assisting stockists/users to transfer manual records in to the system
Training and offering support to stockists on the usage of iPos
To supervise the team assisting stockists on system functionalities
Ensuring the stockists are using the iPos
Forwarding complains & suggestions to the IT department
Being the first call in case any stockist has an issue with the system
Submit reports to the Marketing Manager

Requirements

Bachelor’s Degree in Business Management or any other relevant field
More than two years sales and marketing experience in a FMCG industry
2-3 years in team management
Demonstrate experience in the use of an ERP system
Perfect customer care & interpersonal skills
Strong verbal and written communication.

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