Job description
About YABX
Yabx is a global FinTech venture of Mahindra Comviva aimed at simplifying financial access to the 2 Bn+ under-banked people in the emerging markets of Africa, Asia, and Latin America. We use technology and analytics to reduce the cost of delivering financial services. In doing so, we partner with leading Telecom Operators, Banks, MFI’s, Credit Bureaus, Mobile Financial Providers & handset vendors. Yabx’s mission is to create world-class innovative products to improve the lives of these people. Yabx was incubated by Mahindra Comviva and operates between The Hague, New Delhi, Capetown, and Nairobi. We are a team of industry experts and entrepreneurs with global experience.
Roles and Responsibilities
Spearhead operations – manage the deployments end to end; design and continuously improve business processes
Outline process flows, define operating rules and policies, responsibilities and performance metrics
Ensure portfolio monitoring reports delivery to partner bank as well as Telco
Interact and manage relationship with Country’s CXOs and Marketing Heads
Consult Client on Segments and Revenue enhancement
Build and maintain a solid understanding of the client’s infrastructure, business objectives and processes to become a trusted advisor for all issues related to YABX strategy, operations, performance and revenue generation.
Effectively articulate product value proposition.
Identify and make recommendations for actions to improve business process and drive incremental revenue and other KPIs Continuous Improvement.
Negotiate, agree and maintain & monitor Service Level Agreements with the client within company’s or unit’s policy guidelines.
Lead monthly performance reviews with the client.
Study market requirements on an on-going basis to identify opportunities for incremental revenues.
Track competitor activities in various domain and flash reports and dashboards.
Effectively interface with YABX’s technical team, product management team, R&D team and the client to deliver outcomes for the client.
Result oriented , self-driven and excellent Communicator
Comfortable in dealing with CXOs
Excellent problem solving and analytical skills combined with a strong business acumen
Good at building and Managing relationships
Bias for action and can break down complex problems into steps
Understanding of domain (end to end) and other players in the ecosystem
Good on business numbers understanding and ability to logically create, evaluate, analyze and present business numbers to customers/senior management
Skills
Functional:
Minimum 5-6 years of experience in Telco, Value Added Services (VAS)
Prior experience in working with mobile wallets/mobile money
Prior experience with mobile financial services, and mobile money integrations specifically
Prior experience in launching products in Telco
Expert at driving customer communications
Exposure to GTM and driving service adoption
Hands-on experience in revenue enhancement and project delivery
Behavioral:
Result oriented , self-driven and excellent Communicator
Comfortable in dealing with CXOs
Excellent problem solving and analytical skills combined with a strong business acumen
Good at building and Managing relationships
Bias for action and can break down complex problems into steps
Understanding of domain (end to end) and other players in the ecosystem
Good on business numbers understanding and ability to logically create, evaluate, analyze and present business numbers to customers/senior management
