Job description
Luxury and tranquility in an authentic setting, await our Guests at a Fairmont Spa. As a Spa Therapist our Guests will enjoy the professional and personalized spa experience you offer. The expertise and attention to detail you provide during their treatment will ensure our guests have a memory to share.
Summary Of Responsibilities
Reporting to the Leisure and Activities Manager, responsibilities and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Assist in the operation of all spa departments and to have knowledge of all Spa treatments
Deliver a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner
Maintain equipment and sample inventory of products
Keep documentation and maintain clients files
Keep a clean and stocked room
Acknowledge and respond to relevant customer queries, needs and expectations
Suggest and promote retail products or additional services
Uphold hygiene standards and follow health and safety regulations
Cooperate with and report on administration on any arising issues
Apply best practices and be up to date with market trends
Other duties as assigned
Qualifications
Previous Spa or Hospitality experience preferred
CPR and First Aid certification preferred
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to focus attention on guest needs, remaining calm and courteous at all times
Previous Spa or Hospitality experience preferred
Physical Aspects of Position (includes but are not limited to):
Frequent standing and walking throughout shift
Occasional lifting and carrying up to 20 lbs
Frequent bending, kneeling, pushing, pulling
Occasional ascending or descending ladders, stairs and ramps
Frequent standing and walking throughout shift
Visa Requirements: Eligible to work in Kenya
APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!
