Responsibilities
Support departmental targets and objectives, work schedules, budgets, and policies and procedures
Monitor the appearance, standards and performance of the cleaning Team with an emphasis on training and teamwork
Manage the roster for the cleaning teams.
Support departmental targets and objectives, work schedules, budgets, and policies and procedures
Maintain good communication and work relationships in all cleaners, customers and suppliers housekeepers.
Ensure communication meetings are conducted.
Monitoring and reporting any carpet cleaning requirements.
Ensuring personal property is respected and not touched unnecessarily.
Maintaining confidentiality, standards of behavior and service at all times.
Being a Colnet ambassador at all times.
Ensuring all equipment s are used correctly and left in good working order at all times. Monitoring areas for damage and reporting any problems to the project manager.
Assist other departments wherever necessary.
Qualifications
Housekeeping experience in the hospitality industry or supervisory capacity.
High level of commercial awareness and cost control capabilities
Excellent leadership, interpersonal and communication skills
Committed to delivering high levels of customer service
Ability to work under pressure
Excellent grooming standards
Flexibility to respond to a range of different work situations
