Job description
Everyone who works for us loves travel, and the travel industry. We pride ourselves on our in-depth destination knowledge, our attention to detail and our ethos that nothing is too much trouble. If you have a passion for travel, you’re conscientious and you are good at working with people, we’re looking for you.
As a Personal Travel Advisor, you will take responsibility for existing clients and build upon our rapidly growing client base. You will be creating memorable journeys, looking after the client from initial contact through to building itineraries, confirming travel arrangements, making contact upon their return, and setting up their next exciting experience. Using in-depth knowledge of various destinations, personal insight and the full resource of our products and special unique touches, the service delivered should be consistently exceptional. This is measured through an ability to convert enquiries into profitable sales and deliver against expectations of consistently high client satisfaction and promote repeat business.
Our key requirement is passion for, and experience in travelling. The position is a very hands-on role and the successful applicant will be highly organised, driven, be an excellent communicator, and clearly understand our customers’ needs. This is a role where account management and product/business development are important. Experience of working in a similar role at the bespoke end of travel is a benefit but not required and we will consider people with other work experience.