Our Client in the ICT industry is currently looking to hire a Business Development Officer.
The Business Development Executive is directly responsible to the Business Development Manager Retail Services.
Job Responsibilities
Recruitment of New Business
Identify and contact businesses not currently working within the companys’ Network of Retailers
Make contact and sales; by telephoning, meeting or attending relevant exhibitions and events in order to make contact with potential clients
Deal with incoming queries effectively and provide responses within 24 hours.
Prepare and plan day in order to make efficient use of sales time.
Achieve daily Minimum Performance Criteria
Retention of Current Clients
Up sale all existing Company products to existing clients
Make regular contact with current clients to ensure the development and maintenance of a strong relationship and ensure the delivery of excellent customer service to these clients.
Where and when appropriate, to meet with clients to build the relationship and understanding of their business needs.
Departmental Support
Assist and support the management and activation of sales contracts as and when necessary.
Understand the company products and how they can support external customers.
Administration
Meet regularly with Clients to build positive and productive relationships with them
Assist BDM with sourcing and distribution of leads
Ensure personal cancellations are dealt with and overturned in a timely and professional manner
Ensure that all sales activity is recorded and that this record is kept up to date with contacts.
Represent the company at any conferences, meetings and events as appropriate.
Receive and deal with enquiries on a priority basis.
Follow up on general enquiries.
Enter all relevant information on the database
Telesales of existing and new enquiries.
When required assist with direct marketing to existing and prospective clients.
Referrals for all programmes.
BDE appointments on a nationwide basis
Recording of agreements in/out, adding all new sites onto membership database.
Other
Adherence to company policies.
Knowledge of the content of the staff handbook.
Maintenance of a tidy & organised workstation.
Special Requirements
Adhere to company protocol as laid out in the Company Handbook.
Attend major company conventions as appropriate
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