Job Description
Role Purpose: The Senior HR and Admin Manager for Africa will be responsible for the development, implementation, management and maintenance of all KickStart’s Human Resources and Administration systems, programs, policies and procedures across Africa.
He/She will serves as part of the KickStart senior management team and works as a strategic partner with executive leadership and functional managers to building KickStart’s Human Resources and Admin capacity globally.
The job holder will be responsible to provide ongoing human resources and admin support to KickStart country offices in the implementation and standardization across offices.
Scope of Role:
Reports to: Chief Executive Officer
Staff directly reporting to this post: All HR and Admin staff in the countries
Works with: All departments
Key Areas of Accountability:
Human Resource Primary Responsibilities
Strategic Leadership
Develop and implement a strategy for strengthening KickStart Human Resource & Administration globally
Establish and implement human resources & administration department goals, work plans and operating procedures that support the strategic and operational plans for KickStart.
Establish and maintain effective and confidential working relationships with a wide variety of personnel and leadership within and outside the organization.
Contribute the human resource perspective to the development and review of strategic and operational goals for KickStart.
Develop and oversee implementation of an annual Human Resource and Administration budget and operational work plans that reflect the strategic and operational goals of KickStart for technical, managerial and administrative excellence.
Manage and provide strategic direction for continuous improvement in people management processes and systems for KickStart employees at headquarters and across the organization.
Ensure the design and application of programs and systems that assist managers to foster a workplace environment consistent with KickStart’s mission, core values and culture.
Talent Management
Supervise recruitment of staff and outsourced consultants in the development and execution of a comprehensive recruiting plan for timely staffing of KickStart programs and departments. We have staff across sub-Saharan Africa and need to hire staff and manage HR and compliance issues in multiple countries across the continent.
Develop a highly effective orientation program that emphasizes the critical importance of welcoming and integrating new employees into KickStart’s culture across multi-countries; working in conjunction with senior management to ensure orientation of new hires furthers the understanding of KickStart’s mission and values as well as clarifies procedures and processes.
Manage the HR & Admin team through direct supervision to include regular meetings, regular feedback and situational leadership and professional mentoring
Manage performance of all human resource and admin staff and ensure their participation in appropriate professional development activities.
Ensure the development of talent management processes such as staff planning, recruitment, performance management, career development, training and development, mentoring and coaching, and succession planning to ensure that KickStart has the qualified and committed staff globally to achieve its goals.
Ensure managers are provided with the training and support needed to effectively implement talent management processes.
Build human resource networks globally to expand KickStart’s knowledge base of HR practitioners in field offices and extend guidance to the field on best practices.
Compliance
Advise KickStart executive leadership on human resources and administration compliance matters and develop improved processes to address employee relations and mediate workplace concerns.
Direct human resource staff in analysis, design, implementation and update of employment policies and procedures.
Oversee the maintenance and update of KickStart’s internal human resources control processes that ensures compliance with international and national regulations, audit and reporting requirements.
In concert with other knowledge management initiatives, ensure the design and implementation of options for hosting human resource forms, manuals and services to employees in a web-enabled environment.
Ensure compliance with local labour laws and regulations in participating countries.
Direct other senior staff in setting individual salaries in a fair and equitable manner through appropriate comparable market data, salary ranges and organizational context.
Ensure KickStart’s compensation package is competitive and structured to support the achievement of its strategic goals.
Ensure KickStart’s comprehensive employee benefits program is regularly reviewed and adjusted so that KickStart remains competitive in the international development community.
Ensure all of KickStart’s compensation and benefits programs are effectively and efficiently administered.
Harmonize and update KickStart global salary structure.
Staff Wellness
Oversee the administration of benefits programs including health, vision, dental, disability, term life and retirement.
Ensure that employees are regularly surveyed to determine their opinions and assessments of people management processes and employee well-being.
Ensure the design and implementation of employee wellness programs that enhance employee morale and assist KickStart to retain qualified and contributing employees.
Ensure mechanisms are in place to assist KickStart staff access coaching and counseling.
Ensure medical evacuation policies, procedures and programs are developed and monitor their communication and implementation.
Design, implement, maintain, optimize and manage organizational wide and country specific systems and staff for:
Recruitment, JDs, job offers, contracts, on-boading, retention – for staff, contractors, interns
Staff welfare – salary structure/levels, salaries, benefits, commissions, promotions, training, counseling,
Staff discipline, counseling, warning letters, dismissal,
Payroll
Performance Management System – design, implementation, management
Maintain staff Leave schedules – using the HURIS system
Compliance with legal requirements
Establishing and spreading the KickStart culture
Work Permits & local benefits for expat staff
Any other duties assigned
Administration Primary Responsibilities
Design, implement, maintain, optimize and manage organizational wide and country specific systems and staff for:
Vehicle Management – procurement, maintenance, repairs, allocations, management, disposal
Premises – locate, procure, outfit, organize layout, maintenance
Leases – negotiate and organize leases, offices, warehouses, workshop, guest house, other premises
Procurement – vehicles, spares, office supplies, tools, equipment, furniture, etc
Security, Maintenance and cleanliness of offices and other premises
Organize staff events – locate and secure premises, transport, contractors, staff welfare, for KickStart staff and board/donor meetings, workshops, trainings, dinners, parties
Manage Supply Stores – security
Staff amenities – tea, water, uniforms, etc.
Negotiation and Payment of bills – utilities, security, maintenance, repair, other contractors
Any other duties assigned
Qualifications and Experience
A Bachelor’s degree in Human Resource Management/ Social science.
A Master’s degree or MBA in a related field
Postgraduate Diploma in Human Resource Management.
Should have a minimum of 8-10 years of experience in human resources, organization development or other related field.
Certification and membership with the Institute of Human Resource Management (IHRM).
Must possess international HR experience in managing global workforce with a network of relevant people in-countries to help accomplish this; particularly in acquiring the right staff and managing compliance issues.
Proven experience in design and administration of human resources management and development systems and procedures
Proven record of excellent supervision experience
Experience in the NGO sector is a plus
International human resources experience
Deep commitment to the core values of KickStart and ability to model those values in relationships with colleagues.
Ability to provide leadership on policies and procedures and present information (orally and written) in a manner that is clear and consistent to current and future employees.
Ability to negotiate conflict and maintain strong working relationships with very diverse staff in different countries.
Ability to use widely used software applications and HRIS/database; ability to learn new software as necessary.
Ability to facilitate training sessions on various human resources topics.
Skills and Behaviours
A senior HR leadership position in an organization with an international workforce spread across the globe.
Broad-based leadership and management experience within a human resources department.
A successful track record in creating, organizing and implementing a human resources strategy.
Knowledge of the labour legislations in multi-countries in Africa.
Strong interpersonal skills with ability to work directly with senior management in support of KickStart’s business strategy and in providing advice and counsel.
Ability to multi-task and work in a fast paced environment.
Strong communications skills
Ability to travel internationally
