We are pleased to announce the following vacancy in the Distribution Channel department within the Regional Sales Operations Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Reporting to the HOD – distribution, the individual will drive growth of smart phones attachment rate to our network through the Open Market key retailers and wholesalers through creating and maintain strong partnerships, propositions and channel support programs. This requires championing training content development, propositions and for Open Market partners; driving and developing processes to improve our handsets availability within the channel while growing handset attachment rate from the channel.
Job Responsibilities
Develop and execute Open Market handset attachment rate growth plan
Liaise with relevant stakeholders to develop and execute relevant propositions that will accelerate Open Market handset attachment rate to the network
Develop healthy partnership with Open Market key phone importers, wholesalers and retailers
Develop channel support programs
Drive mobile data and other Safaricom propositions awareness and visibility within the channel
Collect Open Market intelligence and share with relevant stakeholders in the organization
Open Market product awareness and training
Conversation of key Open Market phone shops to Simcard Sales Outlet
Drive devices bonga point redemption through the channel
Drive maximum Safaricom devices availability within the channel
Input into content improvement for Open Market training material
Facilitate channel procedures and guidelines reviews and updates
Contribute to the development of process improvements to improve Open Market partner experience
Recommend development systems to support the Open Market channel
Qualifications
University degree in Business or IT related field
4 years’ sales experience in Customer Service or Retail environment
At least 2 years’ experience in distribution in a Telco or FMCG
Excellent knowledge of Excel, Word and presentation skills
Excellent negotiation, Communication and interpersonal skills
Ability to work under pressure and short timelines
Ability to multi-task
Excellent attitude and integrity
Knowledge of Safaricom products and services
Pleasant outgoing personality and proactive team player
Good planning and organization skills
