About the Role
The Receptionist/ Front Desk Associate is the first point of contact for all office support and the organization. Your job is to oversee most aspects of our beautiful office and to provide administrative support to various departments.
About You
You’re a go-getter, hungry for success and want to help Andela change the world! You have a magnetic personality: your presence brightens a room. You also love working in a fast-paced goal-driven environment. You are positive, passionate and excited about tech. You don’t mind lending a hand to a variety of different people and tasks. You can take the reins on getting us organized. You can take direction well but also work independently when necessary.
Key Responsibilities
Serve as a point of contact for vendors, facilities and members of our team.
Maintain office efficiency by implementing office procedures and best practices
Greet and welcome guests as soon as they arrive at the office. Manage guest schedule.
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges
Qualifications and Characteristics
Qualification in Business Administration or equivalent
Experience in facilities operations and administrative support
Experience in customer service a plus
Exceptional communication, organizational skills and professionalism
Proven work experience as a Receptionist, Front Office Representative or similar role
Stellar grammar, spelling, and punctuation skills
Strong attention to detail, articulate and personable with a record of innovative problem-solving
Ability to multi-task, handle multiple projects at once and adjust to changing priorities
Works well under pressure and tight deadlines
Ability to work quickly in a fast-paced environment
High energy and an outgoing, social personality
Proficiency in G Suite and Microsoft Office Suite
Desire to work in a startup environment
Customer service attitude
EPIC Values Alignment
Demonstrable commitment to the learning & development of people and technologyThe ability to learn new things fast enough to amaze your friends and familyInterested?If the above sounds like an exciting role to you, please tell us why you believe you’re a good fit and we’ll be in touch.
Benefits & Compensation
Full-time compensation
Full medical coverage
Breakfast, lunch and snacks provided daily
Beautiful working environment
Opportunity to work with the brightest minds on the planet
Oh, and a chance to change the world!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.