About the role:
The Field Services Outside Sales Representative is accountable for the promotion and sale of a broad range of technical services including the start-up, maintenance, testing, retrofit, and upgrade of all major manufacturer’s electrical equipment installed at the customer’s site.
Also, accountable for the selling of turnkey projects ranging from simple replacement of equipment to fully engineered solutions.
This position is responsible for developing and maintaining relationships with new and existing SE customers to identify the scope of work, estimate and sell system adds/modifications and maintenance agreements so as to meet or exceed his/her profitable sales target.
Develops new sales opportunities and addresses and services the needs of established accounts. Utilizes excellent products/solutions/services and customer knowledge to educate customers on pricing and application advantages, and how they meet customer’s needs. Creates FS Service proposals, and close them facing the customer.
He/she interacts with the account manager from the BUs, and also with FS ISSR and FS Operational Marketing.
He/she will have to increase the mix of Service Plans sales as a top priority
Essential Responsibilities:
Develops account profiles and executes the sales plan.
Applies market and account skills necessary for dealing with specific target audiences.
Identifies and contacts potential customers or prospects, either existing or new.
Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery..)
Utilizes BFO (Salesforce.com) for sales funnel management.
Provides monthly forecasts and summaries in a timely manner.
Participates in the preparation of analysis and reports on field service performance.
Prepares sales quotations and proposals, including any activity that has to be outsourced, in respect of FS expected margin.
Works closely with Inside Service Sales Representatives and the BU account manager to maximize business opportunities.
Is “feeding” the Field Services Marketing leaders with Offers feedback and needs
Educates customers on all SE products and services
Provides mentoring, coaching and guidance to other sales employees
Coordinates and/or attends trade shows and marketing/sales seminars as needed
Role Requirement
Bachelors degree in electrical engineering
Work experience and (3-10) years technical sales in LV/MV with prior experience in electrical sales
Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Field Services.
Excellent verbal and written communication skills including C-level customers
Thorough knowledge of Schneider Electric services offers throughout the Asset Management Life Cycle of the product.
Proficient in Microsoft Office suite and ERP/CRM related tools. Excellent organizational skills.
Only those candidates with appropriate qualifications and experience will be contacted directly.
Applications will be reviewed on a rolling basis and candidates are advised to apply ASAP.
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