MISSION:
Manage several technology specific Customer projects across a zone (zone being either a consistent multi-countries area or a large country).
lnclude responsibility of successful organisational set-up for the Tender, Engineering, Project Management and shared support functions.
Responsible for the P&L of customer projects, managing the balance sheet ( working capital).
Successful execution of customer projects, while improving profitability, cash generation, hit rate and customer satisfaction on behalf of all Business Units in the zone.
Deploy effectively Global Customer Projects transformation initiatives and customer projects governance the zone under the delegation of Execution Center HUB Leader.
Develop collaboration between all solutions stakeholders in Segments, BUs and Global Ops organisations in strong partnership with segments leaders, BUs VPs and Global Ops Zone and Country leadership.
SCOPE & ENVIRONMENT:
Tendering, Execution, Engineering and shared support functions dedicated to Customer Projects within a zone
Key responsibilities / activities:
Manage hierarchically multi-cultural Tender, Engineering, Project Management and shared support functions teams (dotted line) toward successful execution
Issue highest level of customer satisfaction and full sharing of customer focus culture within Customer Project teams
Monitor, control, drive and report the performance of Schneider Electric Customer project business within a Zone for all Businesses
Master solution business risks and opportunities at center’s portfolio level in order to insure accurate risk coverage and mitigation with opportunities
Drive changes in order to set up at zone level of a customer centric project organisation and continuous improvement actions
Deploy locally Customer Project global governance (CPP, DOA, REL, SOCs, Project category and Global KPIs)
Structure, build and recruit team members, optimizing resources to drive performance management with a Talent strategy for critical roles
Insure strong collaboration between ZEC teams and key stake holders from Countries, Businesses, Regional Execution Center and Segments
Qualifications
Education
A level +5 years (either engineering school, MSc, of commercial high school degree)
Language requirements
English mandatory
Second language is a plus
Experience
Minimum 10 years in project environment (EPC or Engineering and/or execution in equipment and projects) project management expertise
General Management, managing all support functions with a large variety of activities. Multi culture, multi sites in Matrix environment.
Selling/executing customer projects in an international environment Experience in tendering and or solution sales of projects (large engineering to order or even small EPC) Having faced difficult /complex project execution challenges as a PM, and having mobilised a team to overcome a critical situation
Skills requirements
In-depth knowledge of customer project business in term of value chain, trends (market, technology, organisation) and key success factors
Strong team builder/team developer of multi-cultural teams in complex environment and to put in place collaborative climate to leverage diversity
Ability to communicate effectively difficult and/or complex ideas by listening and proper information toward both external and internal stakeholders
Strong change management abilities to define its structure, support and direction then execute organisational transformations anticipating its impacts
Lead with Agility being a role model facing stressful issues while performing in handling wide range of situations in parallel
Ability to drive a high performance culture with a strong contractual knowledge. P&L, cash management, commercial and financial control. Risk and opportunity management
