Job description
Create the process of after sales service.
Ofer technical training to people/installers who will be responsible for installation and after sales services in different regions
Providing product knowledge, features, benefits and safety standards.
Offer technical support to projects by working closely to developers and construction project manager.
Work closely with logistics department
Prepare mid and monthly reports
Repairing and servicing of domestic hot water products
Assist in providing pre-sales technical assistance and product education and after-sales support services
Developing long-term relationships with both new and existing clients through constant follow ups
Meeting regular sales targets and coordinating sales projects
Sourcing for new clients and maximising market share potential
Making technical presentations and demonstrating how a product meets client needs
Supporting marketing activities by attending trade shows, conferences and other marketing events
Assisting in market intelligence and updating the sales team of new competitor’s products, pricing and other trends.
