One of our clients, Advertising Company based in Nairobi wants to fill the below position.
Responsibilities
Answers telephones and directs the caller to the appropriate associate.
Greets and directs visitors to the company.
Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.
Assists in the ordering, receiving, stocking and distribution of office supplies.
Assists with other related clerical duties such as photocopying, faxing, filing and collating.
ensure knowledge of staff movements in and out of organization
monitor visitor access and maintain security awareness
provide general administrative and clerical support
schedule appointments
maintain appointment diary either manually or electronically
tidy and maintain the reception area
Qualifications
Diploma in Business Administration/Customer Service or any related field knowledge of administrative and clerical procedures
Computer literate knowledge of customer service principles and practices
Good verbal and written communication skills
professional personal presentation
customer service orientation
information management
organizing, planning and attention to detail
reliability, initiative and stress tolerance
Ability to work under minimal supervision.
