Starting date: Immediate.
Responsibilities:
Answer incoming calls to the restaurant and provide appropriate service
Greet incoming guests warmly with a genuine smile and eye contact
Upon seating, offer guests a menu and inform them of their server’s name
Cleans, organizes and stocks menus at host area
Answers phone and answers questions concerning the menu and restaurant.
Interacts with guests in and as they leave the restaurant to ensure positive dining experience
Maintains a database of contacts for frequent guests
Required skills and Competencies:
Diploma in Hospitality management or any related course
Prior experience as a Hostess in a busy restaurant
Ability to multitask and attention to detail
Superior customer service and people skills
Knowledge of restaurant business operations
Cross cultural sensitivity
Teamwork / co-operation
