Job description
At Fairmont Hotels & Resorts, our laundry reflect the luxury of our hotels. We invite you to showcase your passion for engaging service in our laundry.
As a Laundry Attendant, your care and attention to detail in your daily operations will ensure exceptional standards for our hotel laundry – you will take pride in the role you play facilitating a memorable guest stay.
Hotel Overview: The Fairmont Mara Safari Club, a luxury Resort hotel in Kenya. Surrounded on three sides by the breathtaking Mara River, and on the edge of the world’s Seventh “New” Wonder of the World – the Masai Mara – Fairmont Mara Safari Club is the epitome of tented luxury.
Summary Of Responsibilities
Reporting to the Head Housekeeper, Laundry Attendant, responsibilties and essential job functions include but are not limited to the following:
Consistently offer professional, friendly and engaging service
Carry out various functions with in the Laundry department
Sort soiled linen, label and make ready for washing
Operate towel folders as required
Set aside and report any damaged or marked linen
Load / unload washing machines and dryers as required
Follow departmental policies, procedures and service standards
Report necessary maintenance items
Following all safety and sanitation policies
Other duties as assigned
Qualifications
Previous experience in laundry operations is an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work cohesively with fellow colleagues as part of a team
Ability to work well under pressure in a fast paced environment
Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to):
Constant standing and walking throughout shift
Frequent lifting and carrying up to 30 lbs
Frequent kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
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