Job description
Job Summary
We are looking for a Chief Technology Information Officer (CTIO) to one of our large Key Accounts in Africa.
In the role as CTIO you will drive the technical dialog with our customer’s CTO organization and support the account team setting the overall business plan and fulfilling the business targets.
As CTIO you contribute with expertise on Ericsson’s portfolio and provide in-depth knowledge of technology trends and has a good understanding of the overall market situation. You are expected to have a clear understanding of the customer’s challenges and needs, and while the main focus will be on Ericsson’s Networks Portfolio, you will act as interface for the entire Ericsson portfolio.
You will work as an integrated part of the account team, developing the business and capture new sales opportunities by securing that Ericsson provides the best value propositions, and position Ericsson as the technology leader and trusted advisor.
The CTIO is together with the rest of the Network Solutions team responsible for the customer solutions from pre-sales, during delivery and while in operation. Focus is on securing best network performance, best end user experience and optimized operation by evolving the network to cater for traffic growth, adapt to new requirements and by introducing new products and technical solutions.
As CTIO you will report to the CU Head of Network Solutions for South & East Africa and be a part of Market Area Middle East & Africa’s Networks organization.
Responsibilities
Technical interface to our customer’s CTO organization
Owner of the Network Solutions from pre-sales, during delivery and while in operation.
Driver of the strategic customer engagements in line with Ericsson’s and our customer’s own visions, strategies & requirements.
Assure customer awareness and understanding of new technology trends, technical solutions and Ericsson’s offerings
Definition and continued updates of Technology Evolution plans
Timely response to customer requests
Identification of solution requirements
Key Qualifications
Strong knowledge of Radio Access and Transport Networks
Understanding of the Ericsson portfolio is an advantage but not a prerequisite
Ability to act as advisor based on customer and market insights, global and regional trends and technology evolution
Experience from network planning and/or network rollout
Structured problem solving & strategic thinking
Consultative selling skills combined with very good presentation & communication skills
Business acumen is a must
Skilled relationship builder
Highly developed leadership skills with an ability to energize and engage, as well as an interest to develop further
Minimum Qualifications & Experience Requirements
5-10 years of experience from the ICT industry with at least 5 years of Experience from pre-sales or sales
5 years of experience with network planning, network rollout or network operations (preferably from several of the areas)
Strong personal track record
Bachelor of Science, Master of Science, Master of Business Administration or similar
