Job Description
This department; –
Recruits Shujaaz distributors
Maintains good relations with the Shujaaz distributors who form the Shujaaz Network
Dispatches and oversees the distribution of Shujaaz by the Network all over the country
Conducts frequent field visits to meet and interact with distributors
Reports on distribution to management and partners
Identifies and carries out ways of creating value for the thousands of Shujaaz distributors
The Distribution Assistant will report to the Networks Manager and their specific job roles will be;
Running a call centre – receiving and making calls to members of the Distribution Network as shall be guided by the Team Leader.
Receiving and sorting out SMS & WhatsApp messages coming in from the Distribution Network
Receiving and raising issues arising from the communication (Calls, SMS and WhatsApp) with the relevant members of the Team Leader and the entire Shujaaz Team for appropriate action.
Updating the Shujaaz Distribution Lists with information coming from the call centre.
Keeping custody of and ensuring the call centre equipment (phones & accessories) are functional at all times.
Skills you need for this role:
Not above 25 years of age
Exceptional computer skills in Microsoft Office and especially Excel, proficiency in the use of social media platforms.
Must have a good command of both spoken and written English
Must have a good grasp of the Sheng’ language
Training or on job experience in public relations, marketing or customer care is an added advantage
