This post reports to the Deputy-Director Social Marketing. The purpose of the post is to ensure a sustained increase in the uptake of MSK Social Marketing products across all channels leading to a reduction in unsafe abortion and unintended pregnancies.
Coordinate SM Team towards Promotion & sales of MSK SM Pharmaceutical products to reach and exceed set sales targets/CYPs/Surplus and Case numbers.The activities include ensuring that the team do the following:
Book appointments and orders with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments.
Increase awareness and use of MSK pharmaceutical products e.g. Dissemination of IEC materials for old and newly launched products.
Establishing and maintaining positive working relationships with medical staff and supporting administrative staff within MSK service delivery channels
Establish, segment, map and maintain a database of active service providers and dispensing agents
Maintain keen focus on product quality concerns and raise all matters in consultation with line manager
Maintaining knowledge of new developments in the pharmaceutical sector,
Anticipating potential negative and positive impacts on the business and escalating the same to the line manager.
Assisting the DD-SM in all aspects of team performance and KPI’s achievement.
Represent DD-SM in stakeholders meeting and other relevant forums
Ensure timely processing of surrenders and advance requests
Coordinate all aspects of feedback to and from the field (including field reports)
Tracking of all field activities using digital platform
Support SM team in: Training and value clarification of providers with the aim of reducing abortion stigma at individual, health provider and community levels. The activities entails that team is carrying out the following:
Conduct Continuous Medical Education (CMEs) around the project objectives and products to doctors, practice staff and nurses in GP surgeries, hospital doctors and pharmacists in the retail sector.
Conduct Value Clarification and Attitude Transformation (VCAT), Youth Friendly Services training and Provider Shared Workshops sessions to respective HCPs and county governments.
Sponsor and attend annual professional meetings/ conferences/workshops/launches.
Participate in Community health workers (CHWs/CHVs) meetings and Youth Peer Educators (YPEs) meetings.
Track and report training data and other related information to supervisor/RME in a timely, accurate and compete manner.
Other Duties
Additional duties as necessary and directed by the Deputy Director Social Marketing
Skills and Experience
Qualifications & Experience:
Qualifications in B. Sc in Biomedical Sciences or any other related field, from a recognized institution
Previous experience in pharmaceutical marketing is key (at least 2 years in Pharmaceutical marketing).
Computer skills is essential (making presentations, sales analysis with excel e.t.c)
Must be ready to travel a lot (up to 80%).
Must have a valid driving license and minimum two (2) years driving experience.
Always highly motivated and quite innovative
Possesses excellent interpersonal and team motivational skills
Skills:
A high standard of written/spoken English and Kiswahili.
Ability to multi-task and able to work well under pressure
Good record-keeping skills with the ability to track and follow up on various requests
Demonstrated high attention to detail and ability to follow through tasks to completion
Punctual and reliable
Good organisation and prioritisation skills
Ability to work self directed and use initiative
Ability to work well in a team environment; good interpersonal and communication skills
Trustworthy and responsible
Proactive and responsive to a dynamic marketing environment
Attitude / Motivation: Successful performance at MSK is not simply defined in terms of ‘what’ people achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others. There are 13 key behaviours that MSI encourages in all employees and they are defined below:
Initiative: Thinking and taking action to make the most of opportunities by finding the optimum solution
Innovative: Thinking creatively and outside of the box so that ideas generated create a positive outcome
Effective Communication: Communicating through active listening and good questioning techniques, using appropriate body language, ensuring information is clear and concise. Demonstrating diplomacy and maintaining confidentiality.
Responsive: Being responsive to changing priorities and demands
Working Efficiently: Planning, prioritising and organising work to ensure work is accurate and deadlines are met
Sharing Information: Sharing information and knowledge whilst maintaining confidentiality
Focus on Learning: Taking responsibility for keeping knowledge and skills updated and for seeking opportunities to develop further
Commitment: Awareness and understanding of MSK’s goals, vision and values and how your role impacts on this and going the extra mile to meet role requirements
Driven: Drive and determination to deliver results
Accountable: Taking responsibility for appropriate decisions that you make, and the actions and behaviour you demonstrate. Demonstrating integrity in all aspects of your work including financial integrity.
Embracing Change: Openness to embracing change within the organisation and being able to adjust plans/activities accordingly
Motivated: Motivation towards achieving quality results to maximise potential
Team Player: Working as part of a team by being supportive, flexible and showing respect for each other **
