Job Description
Responsibilities;
Collection of cheques as per your allocated list.
Timely Dispatch of invoices and statements at the beginning of the month.
Responsible for proper accounting for cheques and cash collected plus preparing a daily report for then client visited.
Sorting out client’s invoices, statements and credit notes and putting them in envelops for posting and delivery.
Prepare daily collection plan and hand over daily collection report the following morning.
Following-up on client payment date through telephone calls or visitation.
Reconciliation of client accounts in cases of dispute.
Follow-up on clients who are unable to pay and take relevant action plus collection of outstanding dues.
Communicating any clients’ complaints and instructions to the office.
Follow-up on customers who have issued bouncing cheques.
Ensure reduction in customer complain related receipt of invoice.
Qualifications;-
Bachelor’s degree in any business related course.
Professional management qualification, in addition to finance qualification e.g. ACCA, CPA, Credit Management.
At least (2) two years in a busy working in a finance or credit control.
Enthusiastic and committed approach with a track record of building strong, trust based relationships with colleagues and stakeholders at all levels, including the customer
A sound working knowledge of finance best practices, an awareness of the dynamics of the external environment and its effects on business strategy
Strong management and leadership skills together with excellent communication, influencing, negotiating and engagement skills, with a focus on pleasing the customer
Focus upon the provision of quality services and products as a fundamental element of customer care and retention. Must be of a highly persuasive with a positive nature
Ability to work as part of a team, as well as independently
Excellent planning and organization skills to meet deadlines and pay attention to detail, with a consulting mindset.
