Job Summary: The hotel Supervisor is responsible for planning, organizing and developing of overall operation of the hotel.
Responsible for staffing, scheduling, training and developing hourly staff.
Duties and responsibilities
Oversee front office operations
Coordinate guest arrivals and departures
Make sure any guest complaints or requests get handled immediately
Co-ordination of front office, bar, housekeeping and service activities
Manage Hotel Staff, create and implement staff schedules to ensure that no station within the hotel is left unmanned
Make reservations for guests over the telephone or in person and instruct staff members to handle follow up duties
Assist with cashiering functions by providing insight and support in handling bookkeeping activities
Requirements and qualifications
Bachelors/Diploma in Hotel Management
Exposed in the hotel industry
Mature individuals ready to work for long hours.
One year experience in a busy hotel industry.
